Client Testimonials
"In my 40 year career in restaurant management I have never dealt with a more professional and knowledgeable insurance person than Tim Milaney. I have always been able to count on Tim and his team of of experts to advise me on the necessary and un-necessary insurance needed to run my company in a prudent way. His advice and food service techinical expertise has served me well through the years."
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"My family and I have been working with Tim Milaney and ISU Peterson Milaney Insurance for many years. Tim and his team have been an invaluable resource for us. They helped us open a restaurant in 2008 and with the many changes at Gladstones Malibu. ISU has also guided us with our downtown restaurants, The Original Pantry and Riordan's Tavern. Tim has always made himself available for any issue, no matter how large or small. The ISU Peterson Milaney team members have helped us look at both the financial and human side of the restaurant business. They have been and incredible asset for us and we appreciate the expertise and friendship they have provided through the years."
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"I've trained thousands of Insurance Professionals over the years and rarely do I come across an agency and agency owner who are as dedicated to continuous improvement as Tim and his team at ISU Peterson Milaney. Tim's knowledge of insurance and his consultative approach to risk management separates him from the transactional sellers of insurance. The depth of knowledge which Tim's team possesses is rare and an invaluable resource for clients. I'd highly recommend engaging in a conversation with Tim and assure you your time will be well spent."
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"In my 25 year career as a restaurant owner and operator, I have had the pleasure of working with Tim Milaney and ISU Peterson Milaney Insurance. Professional, ethical, courteous, honest, responsive, and attentive are some of the key words I can come up with to describe Tim. His advice has always been welcome and needed in today's insurance business and has made all the difference at the end. The professional team Tim has working for him at the main office is always there to help you with any of your questions or needs, and that is a reassuring point. Along with their professionalism and competitive rates, SERVICE is Peterson Milaney's greatest asset. Their advice has served my company and me extremely well throughout the years and I am looking forward to continue doing business with Peterson Milaney."
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"Tim and his team at ISU Peterson Milaney Insurance have been amazing to work with. Having worked with Tim for over 7 years, I have found him to go above and beyond for his clients in the most extraordinary way. His loyalty to our company as well as his excellent work ethic have made it a very easy decision to recommend him to our colleagues. Not only does he work to find us the best rates for our business and employees, but he does it with kind and caring service. I am thrilled to be able to work with Tim and his team and feel secure knowing he has our best interests in mind!"
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"I just wanted to thank you for all of your hard work and efforts on behalf of El Coyote Cafe. The value that you have added with regards to our risk management (or lack thereof) is truly appreciated. I feel secure in the knowledge that you are a member of our team, and feel confident that you are always looking out for the best interests of El Coyote Cafe in all facets of the business, not just insurance. Again, thank you for your expertise and guidance, and we look forward to working with you and your staff well into the future."
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"I have been working with Tim Milaney and ISU Peterson Milaney Insurance Associates since 2007. The relationship has evolved from his handling one of our Quick-Casual resaurant concepts to handling all of the restaurants that I own and/or consult with, and he [and his staff] have provided us excellent service as well as extremely competitive pricing. I have been so impressed with the Peterson Milaney team that I have also moved my personal business to him as well. Tim's team is both responsive and professional. As noted above, they are extremely competitive in pricing, but their greaest asset is service. The assist greatly in managing risk and provide a number of options to any insurance issue. I would not hesitate to recommend Peterson Milaney to any and all my associates."
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"I was introduced to Tim Milaney and the Peterson Milaney group in 2010 when I was in need of a knowledgeable insurance agent that specialized in new restaurant concepts. Tim has provided us with excellent service in areas of risk management and competitive pricing. Their guidance in resolving Workers' Compensation related matters has helped our company to understand the importance of safety training and other tools to keep our rates more affordable. As they continue to manage all of our insurance needs, this team is both professional and efficient and have become a vauable asset to my restaurant and catering company."
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"Operating a historic Los Angeles restaurant for the former Mayor of LA has many unique challenges. Tim Milaney was referred to us by our accountants and HR firm as a good source for our insurance needs. Tim's office and team has worked outstandingly for us and with our other support teams to grow our business. I would recommend ISU Peterson Milaney to anyone with special needs and a unique situation."
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"Over the twenty-plus years that my career has evolved from chef to restranteur to entrepreneur, ISU Peterson Milaney Insurance Associates has always been there to handle my ever-changing insurance needs. Their team is expeditiously accommodating, always ensuring that my business receives the highest caliber of coverage and service. Mr. Timothy Milaney and his team have served as an excellent resource to my growing businesses' responsibilities and needs."
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"We have been doing business with ISU Peterson Milaney for over ten years. Our manufacturing business has various insurance needs in a demanding, ever changing business environment. Whether it is general liability, products liability, workers' compensation, employment practices or health insurance, we have found the staff to be knowledgeable and responsive to all our needs. Their competence in the commercial insurance arena has built our confidence and trust in them for all apects of insurance. Our confidence in their professional competence has expanded to entrust them with some of our personal needs for personal auto and home insurance policies. We recently bought long term care policies based on their prudent advice. The entire staff often anticipates our needs in a timely manner and is a pleasure to work with. ISU Peterson Milaney Insurance Associates is our one stop insurance agency serving all our insurance needs."
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